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Buying from me
Lots of wood is from local trees being reduced or felled. Timber locally sourced is usually "green" i.e. wet with sap; most logs then need cutting down the centre to remove very central pith in the heartwood; followed by drying slowly, called "seasoning" ;the overall process takes about a year for every inch of timber thickness. Other foreign "exotic" timbers are pre-converted and bought in only from licensed importers.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.