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Buying from me
- All items use eco-silver wherever possible.
- Each purchase come in a 100% recycled jewellery box with Jenny Gilbert Jewellery branding.
- If an item is listed as "out of stock" please allow 2 weeks for postage so I can make you a new one!
- Items over £50 are sent via special delivery. I will let you know when your item has been shipped so that you know when to expect it!
- I LOVE to receive custom orders! Please do not hesitate to contact me for a free consultation.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.