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Buying from me
The pottery I make is not made to order, what you see in my shop is what is available from stock items. With papercrafts I create a sample to photograph for the website and then make them to order so that I can provide colour scheme options or personalisation. I aim to ship all products within 3-5 days.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.