I aim to dispatch all orders within 3 working days, during peak periods this may be extended to 5 working days. Custom design requests are accepted. All materials are sourced by myself and chosen for their quality. Items are handmade by me and checked before dispatch, some printed items where I do not have the equipment (eg clothing / home-wares / ceramics) are supplied though print on demand partners, again selected for their quality and service, all illustrations are drawn by myself.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.