Joe's Retreat

You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please don’t hesitate to contact me if you have any questions. All original artwork, prints and photographs of my artwork are copyright of myself, the artist, Debbie Tubb, even when sold. Therefore, my artwork may not be copied, scanned or printed in any format without my permission. Postage & packaging is free. You have 14 days, from receipt, to notify the seller if you wish to return or exchange an item.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.