You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about joiscurious

All 6 reviews

Beautiful top and beautifully packaged to boot! The personalised touches of the labels and wrapping were lovely and would be great if buying as a gift. Recommended. In fact I've already decide on my next purchase!
rgreen141
Bought 1 item
Beautiful well made top. I received it through the post within days-wrapped up which was lovely! I would definitely buy from joiscurious again...infact I already have!
Ashley
Bought 1 item
Gorgeous little jumper, I'm so pleased with it! Arrived in no time as well, thank you, thank you :-)
Kate
Bought 1 item

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