Turquoise square ceramic stud earrings with sterling silver posts and bails

You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

I would like to make your shopping experience as pleasant as possible, for this reason if there is anything genuinely faulty with any item you have purchased please contact me within 7 days and we will try to rectify the problem for you. If the item needs returning for a refund this must be done so within 7 working days (although no shipping refunds).

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.