You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about Passionate About Photography

All 23 reviews

I am so happy to have found this site and bought the white flower to hang in my bedroom. The delivery was quick and Julie was so prompt and helpful in getting my purchase through. Kudos and many thanks. Now I can tell others about it too and enjoy the lovely picture. :-)
ChrisTong
Bought 1 item
Lovely card, my dad will love it
Ann
Bought 1 item
Nice print, received quickly thanks!
Christina
Bought 1 item

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