You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about Ghost Goose

All 22 reviews

Louise
Bought 1 item
Perfect. Thank you :)
Susan
Bought 1 item
Lovely design, very helpful seller and a quick delivery. This is a really good idea for those who you want to include on your Christmas card list, but who might not be having a very merry time this year.
kittystjohn
Bought 1 item

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