You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about Feelin' Felty

All 6 reviews

Wonderful seller. Excellent customer care, clear communication and very fast delivery. Thank you.
Sunflowerfairy
Bought 1 item
Excellent quality, design and make! Truly lovely and unique gift. The seller could not have been more helpful.
ChloeMaria
Bought 1 item
Really lovely flower attached to a head band. Very quick postage and nicely wrapped. Thank you again.
Hazelbright
Bought 1 item

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