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Buying from me
I use Royal Mail for shipping, 1st class. If you would prefer a different shipping method please contact me.
My packaging is recyclable and biodegradable, I sometimes use recycled boxes to pack my products, to be kinder to the planet and save on costs. Thank you for your understanding.
In stock products will be shipped in 1/2 days.
Any custom orders can take 4 + weeks, depending on firing schedules and how busy I am, so please bear this in mind if you would like to order from me.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Custom orders cannot be returned.
Read the Folksy Returns Policy.
