Close
Buying from me
For my custom orders, I will keep you updated with progress, and let you know when it's ready to ship. I can't accept returns on these if you change your mind, as they're a personalised product.
I ship via Royal Mail for all of my products, and will add tracking where the item requires it. I always obtain proof of posting to ensure peace of mind.
Please contact me with any questions and I'm more than happy to help
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.