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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Items made to order and items cut to order are not eligible to be returned unless damaged or faulty.
Read the Folksy Returns Policy.
not a user only just done 1 gold picture a bit hard to get use to but material is great