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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
*** Earrings are exempted from returns, under the standard health and hygiene policies that apply to all UK jewellery suppliers and manufacturers. This policy protects everyone and is there for your safety. ***
Read the Folksy Returns Policy.