Buying from me
All my patterns are digital files (PDFs). They will be sent to you via email within 24 hours of your purchase.
Please note that due to their nature, digital files are NON-REFUNDABLE. If you have any questions please contact me before you make your purchase.
To view and print the files at home you'll need a PDF viewer like Adobe Acrobat Reader (this can be downloaded free from Adobe's website). All my templates are full size, just print the page at 100% and you're good to go.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Due to their nature, digital files are non-refundable. Please read the item description carefully and contact me before your purchase if you have any queries.
Read the Folksy Returns Policy.