All items will be shipped by British Royal Mail.
If for some reason something doesn't arrive as you expected, please let me know so we can resolve any issues.
All handmade items are made in a pet and smoke free home.
I have taken the utmost care in creating beautiful items for sale however they are homemade and may not be as absolutely perfect as an item from a chain store.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.