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Buying from me
Hi! I make and manage this store alone, so please give me at least one day to make your item and another day to post your item via Royal Mail (: Please order a week before the holiday to ensure on-time delivery and double-check your answers for Custom Sets as I do not do refunds, returns, or exchanges. Check the store announcements for my availability!
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Sorry, I can't change the policies but NO RETURNS, NO REFUNDS, NO EXCHANGES. Sorry!
Read the Folksy Returns Policy.
