Close
Buying from me
You should feel extremely confident buying from me as I really want happy customers. I gift wrap and post as soon as payment has been made and I welcome any questions or advice after sale. I am happy to refund or exchange and as I make all items myself I can take into account customer preferences. On other sites I have obtained outstanding seller status and fabulous reviews.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.