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Buying from me
My work is made by hand on my own wood turning lathe, having worked with wood for many years, aiming to create a good quality product, with a good finish, making limited numbers of smaller items (I'm not a factory).
Aim to post in stock items within 1 working day (occasionally may take slightly longer - if you need item soon contact me). Custom orders considered.
I try to answer emails as soon as I can, but whilst I'm at my lathe, it isn't possible to check or answer my emails.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
All items may be returned for a full refund in accordance with the Distance Selling Regulations, please contact me to proceed. The only exceptions are jewellery that has been used/worn and bespoke items, unless the items are damaged/faulty.
Read the Folksy Returns Policy.
