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Buying from me
Thank you for shopping at Coco & Bloom. A gorgeous boutique of handmade books designed by Jai Taylor. A beautiful collection of one off designs and custom orders. My notebooks and journals are the perfect accessory to inspire your creative writing. As a thank you for shopping at Coco & Bloom, get 10% off your next purchase for all repeat customers.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please communicate with me if there is any problem with your Coco & Bloom order and I'll be happy to correct the situation.
Returns are accepted within 7 days of the date you receive your order. Returned items must be in their original, unused condition. Please ship returns in a padded envelope or insulated box, and include a copy of your order invoice. Shipping fees cannot be reimbursed. I can not accept responsibility for parcels lost in transit . Insurance is available for an extra fee upon request and is recommended.
Please ship item(s) back with shipping confirmation to the return address - please contact me for address. Please also forward shipping confirmation number by Folksy conversation, it is important that we can track the package:
Refunds are issued after returned package has been received on my part and tracking shows that it has been delivered. Return funds will be returned to the buyer's account usually within 48 hours if there are no other issues to resolve. Return shipping is paid by the buyer and is also not part of the refund amount - thank you for your understanding.
Read the Folksy Returns Policy.
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