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Buying from me
Hi, We are Alexander and Lee.
We are two friends from the historic city of York.
We design, make, and ship all of our products directly to you the customer.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I gladly accept returns and exchanges on standard orders. We do not accept returns on custom made products.
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Read the Folksy Returns Policy.
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