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Buying from me
When you buy a crochet pattern from me, you can be sure that I have done my very best to ensure that the pattern is (a) accurate and (b) easy to understand. If you find any errors (they do happen!) just let me know.
As soon as I receive notification of payment, the pattern will be emailed directly to the address given on payment. This normally happens within the hour, but obviously because of International time differences, it may be a few hours later.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please note; digital files are not returnable/refundable, as they are too easily copied and redistributed. Thank you.
Read the Folksy Returns Policy.
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