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Buying from me
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Estimated shipping times for all items
United Kingdom: shipped in 1-2 business days
United States: shipped in 1-2 business days but can take 2-3 weeks for arrival depending on postage service
Europe: shipped in 1-2 days postal processing time is 3-5 business days
Actual delivery time will depend on the where you are so please be patient as once parcel leaves me its up to royal mail and their processing times for each area or country
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs process
Read the Folksy Returns Policy.