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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Buyers may return items within the websites specified time.. Return postage costs will be the responsibility of the customer unless the item has been damaged in transit.
Read the Folksy Returns Policy.