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Buying from me
All of my snoods are handmade to order. Due to the number of yarns, colours and sizes I don't hold any in stock so I would expect each snood to be shipped within four weeks of ordering (although hopefully much sooner).
All snoods are packaged in recycled packaging and sent out by 2nd class Royal Mail tracked.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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