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Buying from me
Looking for unique pieces of fine art or jewellery? Signum Fine Art Designs offers a range of original artwork and unique pieces of jewellery engraved into sterling silver, all designed and created by myself. I also gold plate, silver plate, rose gold plate and engrave onto jewellers brass and offer a bespoke and personalised service.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If your item has already been dispatched you can not cancel or change your order. If you change your mind and the item has already been sent you will have to pay for return postage back to me. DAMAGED ITEMS : If an item arrives damaged or in a condition where it would not be fit for purpose please contact me WITHIN 7 DAYS of you receiving the item. I can then offer one of the two following options. 1. Send a replacement for the damaged items. 2. Give a full refund on the damaged items. Both of these options will require proof of damage in the form of photographic images, a clear description of the damage, as well as any damage to the outside of the packaging. If the evidence is not clear, I may need the item to be returned before I am able to refund or replace it. I the item is found to be defective, I will then offer a refund/replacement and cover the cost of returned postage.
Read the Folksy Returns Policy.
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