Buying from me
Items are usually sent 1st Class within the UK. Your purchase will be parcelled in (re-used) bubble wrap and pretty tissue paper, and sent in a post-it box.
If you require a postage upgrade or have any questions, please contact me.
Postage is available to the USA. If you require a "tracked" or "tracked and signed" for service, please use the optional Shipping Upgrade listing and add it to your order.
Stripe payment (debit/credit card) preferred; PayPal also accepted.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.