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Buying from me
I make ornaments and home decorations from unwanted, reclaimed and recycled wood.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
You can cancel an order up until it has been despatched. There's no charge to do this and you'll get a full refund.
You can return any item within 2 weeks if you're not completely satisfied. It's hassle free, so if you're not completely satisfied, just let me know. You'll receive a full refund, providing you return the item in a re-saleable condition. I won't refund the cost of the return postage though.
Read the Folksy Returns Policy.
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