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Buying from me
Please note: in times of high demand it can take up to two weeks to receive your order as our favours are handmade to order. In most circumstances we can have your order ready for courier delivery in a couple of days.
We use Hermes to deliver all of our orders and they state they aim to deliver all items within "2-3 working days".
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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