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SHIPPING TIMES
I aim to ship greetings cards the next working day.
Personalised name art takes 10 days to design, 3 working days to come back from the specialist Printers, and then 2-3 working days to be delivered using Royal mail First Class Recorded Delivery.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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