I prefer to send items with postal tracking and even better by Special Delivery, I expect a customer to receive e.g. a clock in the same condition that I sent it.
Clocks are sent in a 'pizza' type box which can then be used if for a gift.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Love it , looks great in a mad room, the colours superb !!
Thanks Michele X