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Buying from me
The jewellery I sell is designed and handcrafted by me. My etched jewellery is designed by me on computer and the finished artwork transferred to metal; etching produces a permanent design that will not wear off. Many of my textured Silver pieces are made from PMC, that when fired becomes Hallmark quality Silver. PMC offers the flexibility to apply textures and create beautiful organic shapes. I’m registered at the London Assay Office and Silver items weighing over 7.78gms are hallmarked.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I want you to be happy with your purchase! I make my photographs and descriptions as representative as possible but accept that there may be instances where a return is required.
If you need to return an item, please contact me to discuss. I accept returns and will provide a full refund, less postage costs, providing that you contact me within 7 days of you receiving the item/s and the goods are returned and arrive back with me in perfect, unused condition and in their original ‘gift’ box. Please ensure you use adequate protective packaging. Items are returned at your own expense.
Custom orders (personalised or bespoke products) cannot be returned (unless the item is faulty).
In the event of an item being faulty or damaged, you must notify me within 48 hours of receiving the item and before posting it back. I will re-make at your request or fully refund any faulty/damaged items.
Read the Folksy Returns Policy.
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