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Buying from me
Hi I really love making my items and especially my Family Tree Frames and I have chosen to stock my shop with these initially but will be adding other items for sale in the future. I ensure that each item is made to the highest standard and personalized in a way that makes it a lovely gift for anyone who receives it. Thanks for taking the time to have a look.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.