I Tracey Morriss am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Hi there & welcome to my Folksy shop - please feel free to have a look around.
All my work is lovingly created in my Devon studio and ranges from small lightcatchers to large illuminated box frames (soon to appear on Folksy).
Looking for something truly original?
Please see some of my recent commissions on my website: www.luminosity-art.co.uk or Facebook page www.facebook.com/luminosityart
Thanks for stopping by & I hope to see you again soon!
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Payment via PayPal or card.
All items will be carefully wrapped and posted 1st class within 3 days of cleared funds. Please let me know if an item is urgent & will endeavour to esculate delivery.
I pay a lot of attention to the presentation of my work but in the unlikely event that you are not satisfied I can arrange a refund. The item would need to be returned in its original packaging within 7 days.
Please do not hesitate to contact me with any queries.