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Buying from me

A unique presentation of upcycled and hand crafted products, including original vintage pieces, created by artisan Vicki Lee. Specialist items include made to order, fully working, restored and decorated retro rotary telephones, vintage cases, chests, furniture and hand crafted shades. Each item is truly unique as none can be exactly recreated.

My work has featured in national publications and most recently on TV.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Ready Made items:
If you are unhappy with your purchase or change your mind:
You are welcome to return your unused purchase in its original condition and packaging within 14 days of receiving it. You will also need to enclose a copy of your original order or similar proof of purchase. Once your purchase has been returned and we are satisfied with the condition a full refund of the purchase price will be issued within 30 days. Postage costs will be the responsibility of the customer.
N.B. Please retain proof of postage, as we cannot be held responsible for loss of or damage to returned goods in transit.

Summary of requirements for refund of your purchase costs:
Goods must be returned:
- Unused.
- In their original condition and packaging.
- In their sealed wrapping, if applicable (such as greetings cards). The wrapping should be unopened and undamaged.
- Within 14 days of receipt.
- With proof of purchase, such as a copy of the original order.

Faulty or damaged purchases:
I must be informed of faults or damages within 3 days of receipt of your order and photographic evidence may be required.

Made to order & Custom Made products:
I am regretfully unable to refund made to order or custom made product orders unless, of course, items are damaged or faulty (photographic evidence may be required, as above).

Read the Folksy Returns Policy.