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Buying from me
If it is an item that is already made then I will try to post between 1-3 business days after receiving payment.
If the item is yet to be made please allow up to 14 business days for production and then the same postage time applies.
Refunds are accepted within 14 days of receiving the item if you are not happy with your item.
Once you have received your item and are happy with it please leave good feedback.
Any problems then please do not hesitate to contact me.
xoxo
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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