Close
Buying from me
Creating artworks in various media, from acrylic paint to pen and ink. Specalising in animal portraiture, hares and dala.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Australia: 3-7 business days
Canada: 3-10 business days
North America: 3-7 business days
Europe: 3-5 business days
Australia, New Zealand and Oceania: 3-10 business days
Asia Pacific: 3-10 business days
Latin America and the Caribbean: 3-10 business days
North Africa and the Middle East: 3-7 business days
Sub-Saharan Africa: 3-10 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Read the Folksy Returns Policy.
Find Leaping Hare Design on social media