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Buying from me
I am so thrilled with every order I get and love the thought that my illustrations are dropping through letterboxes near and far. Customer service is incredibly important to me especially as we sadly don't get to meet face to face. I will pack and present your purchase with care and attention so that it feels personal.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.