“Producing offbeat home accents, Ionna Marie Designs takes a fresh approach to bring exciting gifts to you and your home.”
1) Information I Collect, Why I Need Your Information and How I Use It:
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
2) Information Sharing and Disclosure:
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
3) Data Retention:
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
4) Your Rights:
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
5) How To Contact Me:
For purposes of EU data protection law, I, J. Virgo of Ionna Marie Designs am the data-controller of your personal information as it relates to my shop. If you have any questions or concerns, you may contact me at email@example.com.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.