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Buying from me
If item is ready to ship I will send it with standard first class delivery in UK and Royal Mail.
I will dispatch the item within 1-3 working days after payment confirmation.
If item is marked as made to order it will take up to 7 days to complete your order.
I really want you to be happy with your purchase so I'll do my best to ship your order as you expect. If for any reason you are unsatisfied with your purchase, please let me know if we can do anything to resolve or fix it.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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