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Buying from me
Your item will be posted out to you within three working days of purchase.
No fear if it fails to appear - let me know and I'll either send another or refund - most items are one of a kind so an exact replacement may not be possible.
I always use recycled packaging and I do not charge for postage.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.