Exploding Occasions Box - S...
Exploding Box Co£25.00
“Handcrafted Exploding Keepsake Occasions Boxes”
I Lesleyann Hurford am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
Standard Delivery - RM Tracked 48hrs - Strictly from Dispatch. Dispatach date confirmed after ordering.
This does not guarantee delivery within 48 hours & once the item leaves me I have no control over it.
If you require Christmas Delivery Or Delivery for a specific date - please get in touch to check availability prior to purchase. (using the Red speech Bubbles on the main shop page )
Thank you
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Terms & Conditions of Sale
CANCELLATION
Once a balance is paid, it is NON-REFUNDABLE. Any other arrangements shall be discussed between the client and Exploding Box Co. All arrangements will be put in writing. Cancellation must be in writing even if a phone call was made to inform Exploding Box Co of the cancellation. The client agrees to not expect a new date to automatically be available. The client will be given the chance to reschedule but cannot be pushed ahead of other reserved clients.
UNFORESEEN CIRCUMSTANCES CLAUSE
If Exploding Box Co cannot perform this agreement due to a fire, casualty, strike or other civil disturbances, Acts of God, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, or due to the photographers illness, then Exploding Box Co shall return any money paid by the client, fewer expenses, but shall have no further liability with respect to the agreement. This limitation of liability shall also apply if any invitations made, are lost in the mail, or otherwise lost or damaged without the fault on the part of Exploding Box Co.
REFUNDS & EXCHANGES
Once an order has been agreed upon, and the making process started, all bespoke orders are subject to a strict sale & no refund policy as per the Distance Selling Guidelines. We will discuss the situation with our client to come to a understanding regarding replacement of any faulty items but under no circumstances will we offer a refund.
AFTER YOUR BESPOKE ORDER HAS BEEN MADE AND/OR RECEIVED
Before any items of your Order are made, I will digitally create the panels for approval. Only once approved will a Box be assembled. At this point photographs of the completed Box will be sent to you – once approved, the remainder will be assembled. You may opt to receive a sample box prior to approving the design, at an additional cost.
After you have received your order, any damages must be notified and to include photographs within 7 days of receipt and replaced. Any alterations or adjustments to your boxes after the order is received is subject to additional costs. No refunds are given due to the personalised nature of your order and subject to the distance selling regulations.
COOPERATION
The parties agree to positive cooperation and communication.
TERMS/CONDITIONS
*Offerings [excluding prices] are subject to change without notice. The most up to date contract will immediately apply to any client that has already signed
Creative Licence – Use of IMAGES
Any images of your completed order remain the property of Exploding Box Co, who reserves the right to use any images created under this contract for professional samples, displays, internet website pages, advertising, exhibitions, contests, and any other purpose.