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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
One a date is booked for a course it can't be cancelled or refunded as the date will be allocated and will not be available to any other buyer. An alternative date may be allocated by the seller should a suitable date be available. A reallocation of date can only be requested once.
Read the Folksy Returns Policy.