“Neckwear and accessories for yourself and everyone on your gift list. Year-round products, hand knitted using natural fibres.”
I (BelaFarCrafts) am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
I will never use or pass on your information to third parties for marketing or other purposes or add you to any mailing list without your explicit consent. The only circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will securely store your personal data related to orders or customer queries for six years (specified by HMRC). After this time, I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Payment method - PayPal. You could also use Debit / Credit Cards via PP's Guest Checkout.
Let me know if you prefer a PP invoice. You can still use your card to pay without a PP account.
I ship in 1-2 business days. 2nd Class for UK.
Please contact me if you don't see your country in 'Shipping'.
Click on 'About' to find out about me & shop policies. And on 'Contact' to get in touch.
Or Email me at: firstname.lastname@example.org
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.