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Buying from me
My usual turnaround time for assembling orders is 2 or 3 days, but it can take an extra day or two if I'm away for an event. All items are wrapped in tissue paper, sealed with a sticker, and will arrive in a sturdy postal box.
UK orders are posted 1st class and should arrive in 1-3 business days after dispatch.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Earrings are sent out in a sealed clear cellophane bag. I will not process returns of earrings if the seal has been broken. This is for hygiene reasons - you wouldn't want to buy earrings worn by someone else, would you?
Read the Folksy Returns Policy.
