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Buying from me
Each kit is made up to order, in a sturdy box, and shipped as soon as payment is received, by second class mail. Because of my remote location kits may take a little longer to arrive, and I also opt for second class rather than first because from here it has seemed to make very little difference in the past!
When I make the original animals I weigh at each stage so that there is more than enough of each wool to complete the project.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
