Please Note that the final order date to receive you item in time for Christmas is Saturday 19th December at 5pm GMT. All orders placed after this time will not be shipped until after Christmas. Thank you.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
All items except custom items come with a 28 day returns policy. (items must be in the same condition they were sent) If an item arrives damaged, please contact me immediately. Sorry, there is a no refund policy on stud earrings due to hygiene reasons.