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Buying from me
All of us at Akoo Organics are dedicated to providing the highest quality organic & natural body care
products.
None of the products are tested on animals, only very willing friends, family and Alan (the dog). All the ingredients used are covered by strict EU regulations.
Please take a look at the range of Handmade Organic Soaps. We stock a large collection of soap making ingredients - Soapmaking Colours, Fragrance Oils etc....
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I include photographs and describe my items as accurately as possible, therefore I will offer a refund.
If you are not completely happy with your order, please return it, unused, in its original packaging for a full refund. Please contact me within 3 days of receiving the item.
I can only refund to the account used to make the original purchase.
If the product is delivery damaged, please take a photo and send it to nvqhelp@yahoo.co.uk. Upon receipt of the returned item – I will send a replacement or refund payment in full.
Return delivery to be paid by buyer.
Read the Folksy Returns Policy.