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Buying from me
We are a new online Business. I am selling our range of handmade gifts on folksy but our online shop sells a wide range of other gift items too. The items on folksy have been made and put together by me and my daughter. We hope that you like our gifts that range from Candle holders, wax melts, wiccan and pagan gifts, plaques, painted wooden boxes and our new line of greeting cards.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If you are not happy with your item you have 14 days to send it back. You must first email me at claire@a-perfectgift.uk to inform us that you wish to return the item with the reason for your return. In some cases we maybe able to exchange your item for something to the same price value. This must be within the 14 days. You are responsible to pay for the return postage on any item you wish to return. You will be refunded for the sale price you paid for the item only, not the postage. You will not be refunded for to postage price to send the item to you or return the item to us.
Read the Folksy Returns Policy.
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