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Buying from me
We source the rugs directly from the rug makers across the Middle East and Asia. When they have completed a project our buyers get them directly from the makers and these are then stored in our depot. During this stage, we always ensure that every rug maker gets a fair price for the excellent levels of craftsmanship that they have shown in the creation of these rugs.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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